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Monday - Friday:
9:00 AM to 7:00 PM EST


Saturday:
9:00 AM to 2:00 PM EST

 

Talk to an agent by calling:

1-855-329-1760

TTY: 711

 

If you have a technical question about this website, please call 1-800-294-9568.

 

Request a Call

Request a Call  to talk to a Highmark licensed representative about our non-Medicare plans or to enroll.

Monday - Friday:

9:00 AM to 5:00 PM EST

Saturday:

9:00 AM to 2:00 PM EST

Sunday:

Closed

 

Member Help

Questions about member benefits, claims or payments? Please call the number on the back of your ID card.

 

Visit

Stop by a Highmark Direct Store.

10 locations in Pennsylvania.

www.highmarkdirect.com

 

Terms of Service     Legal and Policies    Non-Discrimination Policy    Mental Health Parity

 

®Blue Cross, Blue Shield and the Cross and Shield symbols are registered service marks of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield plans.  Benefits and/or benefit administration may be provided by or through the following entities, which are independent licensees of the Blue Cross Blue Shield Association:
Western and Northeastern Pennsylvania: Highmark Inc. d/b/a Highmark Blue Cross Blue Shield, Highmark Coverage Advantage Inc., Highmark Benefits Group Inc.
Central and Southeastern PA: Highmark Inc. d/b/a Highmark Blue Shield, Highmark Benefits Group Inc.
PA: Your plan may not cover all your health care expenses. Read your plan materials carefully to determine which health care services are covered. For more information, call the number on the back of your member ID card or, if not a member, call 866-459-4418.
West Virginia:  Highmark West Virginia Inc. d/b/a Highmark Blue Cross Blue Shield.  Visit https://www.highmarkbcbswv.com/NetworkAccessPlan to view the Access Plan required by the Health Benefit Plan Network Access and Adequacy Act. You may also request a copy by contacting us at the number on the back of your ID card.
Delaware: Highmark BCBSD Inc. d/b/a Highmark Blue Cross Blue Shield. 
Western New York:  Highmark Western and Northeastern New York Inc. d/b/a Highmark Blue Cross Blue Shield.
Northeastern NY:  Highmark Western and Northeastern New York Inc. d/b/a Highmark Blue Shield. 
All references to “Highmark” in this document are references to the Highmark company that is providing the member’s health benefits or health benefit administration and/or to one or more of its affiliated Blue companies.
Attention:  This website is operated by Highmark and not the Insurance Exchanges relative to your state.  This website does not display all Qualified Health Plans (“QHPs”) that may be available to you.  To see all available QHP options in WV & DE, go to the Health Insurance Marketplace® website at HealthCare.gov. To see all available QHP options in PA, go to the Pennsylvania Health Insurance Exchange website at https://pennie.com/. To see all available QHP options in NY, go to the New York State Office of Health website at https://nystateofhealth.ny.gov/